Public Policy by Design™ is driven by Theories of Change practice and organizational analysis research, which recognize the importance of knowing (and seeing) why, how, where and when change occurs, in addition to setting goals and developing plans for what you want to achieve, who you need to influence and who want to work with.
Various tools can help us better understand both your internal readiness to affect change as well as the external receptivity to consider what you (and others) want, let alone implement what you want.
The following tools are a sample from our policyloupe® toolbox. They are meant to enhance conscious decision-making, but can never replace the discussion, decision-making and actions you need to take to make progress in support of your goals.
- Identifying Opportunities, Issues and Risks
- Prioritizing Opportunities, Issues and Risks
- Risk Classification
- Identifying Critical Success Factors [to inform goal setting and strategy development]
- Options Development
- Consensus Building
- Prototyping Solutions
III. CO-CREATE VALUE
Understanding whether or not your efforts and actions are having the effect that you want is important. Sometimes failure to make progress has less to do with you and more to do with factors in the external environment (e.g. competing requests, closed policy window, misalignment with political or publicly-stated goals).
It is important to routinely capture qualitative information regarding your progress and how people react to what you share, what you say, what you ask for and what others ask for.
- Customized, User-Friendly Dashboards
For many organizations, the internal desire and capacity to affect change are usually present before external efforts are undertaken to change policy, programs or practices.
However, many organizations are challenged to understand why their efforts are not having the effect they want, when they want. This can sometimes be explained by a failure to:
– monitor and understand the external factors that can both support or resist change; or
– come to a consensus of the type or breadth of change that is possible or feasible within a specific time period.
We use a series of traditional survey methods and approaches to arrive at consensus (e.g. modified Delphi techniques) as well as formative (or developmental) and summative evaluation tools to help capture quantitative and qualitative information related to no fewer than 38 factors that influence change. These tools need to be easy to use and accessible, which is why we prefer to use basic presentation and spreadsheet software our clients use every day to capture information and to visualize insights (e.g. Measuring State of Readiness and Potential for Change).